Logo

Inbound Call Center Services

Our inbound call center service team is dedicated and ready to offer professional service and 24/7 call center support for many business industries, so you can be assured that your customers receive the best level of service at all times.

Let's Talk
Improve your Customer Service with Inbound Call Center Services

Improve your Customer Service with Inbound Call Center Services

If you are looking to improve your customer service or are just looking for inbound sales calls, Xcentric Services provides call center services to take care of inbound sales calls and inbound customer service inquiries to suit your business needs. Our inbound service providers support businesses of every size to ensure their customers they receive an efficient, friendly, and effective level of service.

Key Features of Our Inbound Call Center Services

Service Icon

Inbound Call Handling

Our inbound call handling services are tailored to ensure that every call is handled in a manner that is businesslike, timely, and effective.

Service Icon

E-commerce Call Center Services

We provide e-commerce call center services with a focus on delivering dedicated service for customers inquiries, order updates, and product suggestions.

Service Icon

24/7 Call Center Services

Whether local or global, our 365/24/7 call center services ensure that customers are never left unattended with your business for their inquiries and comments.

Service Icon

Order Management & Dispatch Support

From order answering to dispatch, our order management services ensure effective and seamless customer experiences.

Solutions We Provide

Custom Inbound Call Center Solutions

We offer 100% fully custom inbound call center services to ensure we meet your specific needs while maximizing customer satisfaction and loyalty.

  • Custom call solutions
  • Custom services 
  • Custom support teams
Custom Inbound Call Center Solutions

24/7 Customer Support

The only true 24/7 customer support means your business is always available to assist customers, whenever they want to talk to you.

  • 24/7 call center services
  • Real-time troubleshooting
  • Continuous customer support
24/7 Customer Support

Multilingual Support Services

For global companies needing multilingual support, we provide multilingual support to communicate and connect with all of your customers so that they can understand you, and you can understand them.

  • English, Urdu, & Other Languages
  • Localized Customer Experience
  • More Global Reach
Multilingual Support Services

E-commerce Inbound Support

We understand you are in e-commerce, so when you need inbound support services for e-commerce, we can add depth to the customer journey.

  • Live Order Support
  • Product Suggestions
  • Stock Availability Updates
E-commerce Inbound Support

End-to-End Call Centre Solutions 

We provide inbound call center services integrated within your existing systems. 

  • Call Centre Software Integration
  • CRM Integration
  • Seamless Flow of Service.
End-to-End Call Centre Solutions 

Have a Project?
Let’s talk!

How can we help you?