Scale your business faster, manage orders, and increase customer satisfaction with BPO Services. Become The Most Visible Talk To Our Expert

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Sales Lead Generation

Generate qualified leads by outsourcing customer support activities while your sales team focuses on closing sales.

Customer Retention

Follow up with the current customers to retain them, as it is more cost-effective than acquiring new customers.

Customer Reactivation

Reactivate the old customers who are lost, inactive, or dormant other than acquiring new customers.

Outbound Call Center

Focus on the present while Xcentric's call center agents telemarket your business and reach out to potential customers.

Inbound Call Center

Close sales through key call center services, including customer support, order management, and inbound call answering.

B2B Telemarketing

Lead generation process covering sales follow-up, brand awareness, email follow-up, and on-call follow-up.

Fully-Tailored Services

Deliver real value to your customers and increase the bottom through fully-tailored Call Center Services provided by our highly-trained agents.

Trained Call Center Agents

Our call center agents are fully-trained and never leave the customers confused. They deliver for the business - every time.

Professional SEO services

Around-The-Clock Service

Businesses today run around the clock. We will help you do the same by ensuring your customers are heard 24/7.

Customer Data Safety

Customer data and financial information are confidential. At Xcentric, they are processed safely and not shared with any third party.

73% of customers want easy access to customer service. Want us to provide that to your customers 24/7 ?

Increase Your Bottom Line Without Increasing Cost

Quality leads are essential for increasing the bottom line of a business. From sales to marketing, every team should have a consistently filled-up sales pipeline to maintain a high sales volume monthly, quarterly, and throughout the year. As a business, you must be able to show your value proposition and address all the challenges your customers face – and that is where BPO Companies in Pakistan come to the rescue. Communicating how your services or products can solve the pain points of customers is important. Alongside, you have to grow, thrive, and sustain too by resonating the lead generation efforts with the customers in a meaningful way. Facing difficulty in doing all of this and generating qualified leads? Or you are spending a lot of time researching the potential customers? It is time to partner with Xcentric – a Call Center in Pakistan that tops the list of Call Centers in Lahore. Our trained and experienced call center agents are pros at generating leads and increase customer satisfaction within the sales cycle – to help businesses achieve goals.

Let’s Satisfy Customers

Company We Keep

Scale Customer Experience With Xcentric

No matter which industry your business serves, from healthcare to E-Commerce, retail, travel, and anything in between, Xcentric is the partner Call Center Agency you need to scale customer experience and increase sales. With our Call Center Outsourcing Services, we will build the touchpoints with your customers and deliver on brand promises. Being one of the Best Call Centers in Lahore, we offer services that work as an extension for a business aiming to provide seamless customer support 24/7. Count on us to take the load off your in-house team and manage your complete customer service and support operations.

Let's Outsource Customer Support

News & Insights

Get to know more about the latest trends and updates in the digital world.

Priority Support

Flexible design and development support for your website or webstore – whenever you need.



Our UI/UX experts will work with you to understand your company ethos and craft your brand’s identity.



We specialize in managing & optimizing PPC campaigns for our clients, to get the best return on ad spend.


Paid Social Media

We focus on your business goals, creating and managing your social yield to give you an active presence.


30,000 – 80,000
2nd Floor, Building # 38, next to Papa John's Pizza, Sector Z DHA Phase 3, Lahore, Punjab 54000 +92 300 800 2094 [email protected]
Lahore , Lahore
54000 Pakistan