Call Centers Scale your business faster, manage orders, and increase customer satisfaction with BPO Services. Become The Most Visible Talk To Our Expert

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WordPress Theme Design

Sales Lead Generation

Generate qualified leads by outsourcing customer support activities while your sales team focuses on closing sales.

WordPress Plugin Development

Customer Retention

As a partner Call Center Agency, we follow up with the current customers of businesses to retain them, as it is more cost-effective than acquiring new customers.

Woo-Commerce Integrations

Customer Reactivation

Reactivate the old customers who are lost, inactive, or dormant other than acquiring new customers through Call Center Campaigns planned by us.

WordPress Customization

Outbound Call Center

Focus on the present while Xcentric's call center agents telemarket your business and reach out to potential customers.

Woo-Commerce Migration

Inbound Call Center

Close sales through key call center services, including customer support, order management, and inbound call answering.

WordPress Priority Support

B2B Telemarketing

The lead generation process at our Call Center Agency covers sales follow-up, brand awareness, email follow-up, and on-call follow-up.

Digital Marketing

Fully-Tailored Services

Deliver real value to your customers and increase the bottom through fully-tailored Call Center Services provided by our highly-trained agents.

Digital Marketing

Trained Call Center Agents

Our call center agents are fully-trained and never leave the customers confused. They deliver for the business - every time.

Professional SEO services

Around-The-Clock Service

Businesses today run around the clock. We will help you do the same by ensuring your customers are heard 24/7.

Magento Security

Customer Data Safety

Customer data and financial information are confidential. At Xcentric, they are processed safely and not shared with any third party.

73% of customers want easy access to customer service. Want us to provide that to your customers 24/7 ?
Call Center Agency

Call Center Increase Your Bottom Line Without Increasing Cost

As a Call Center Agency, we believe that quality leads are essential for increasing the bottom line of a business. From sales to digital marketing, every team should have a consistently filled-up sales pipeline to maintain a high sales volume monthly, quarterly, and throughout the year.

Businesses must be able to show their value proposition and address all the challenges their customers face – and that is where Call Center Outsourcing Companies come to the rescue. Communicating how your services or products can solve the pain points of customers is important. Alongside, you have to grow, thrive, and sustain too by resonating the lead generation efforts with the customers in a meaningful way.

Facing difficulty in doing all of this and generating qualified leads? Or you are spending a lot of time researching potential customers? It is time to partner with Xcentric – a Call Center in Pakistan that tops the list of Call Centers in Lahore. Our trained and experienced call center agents are pros at generating leads and increase customer satisfaction within the sales cycle – to help businesses achieve goals.

Let’s Satisfy Customers

Company We Keep

Call Center Agency

Scale Customer Experience With Xcentric

No matter which industry your business serves, from healthcare to E-Commerce, retail, travel, and anything in between, Xcentric is the partner Call Center Agency you need to scale customer experience and increase sales. With our Call Center Outsourcing Services, we will build touchpoints with your customers and deliver on brand promises. Being the Best Call Center in Lahore, we offer Call Center Services that work as an extension for a business aiming to provide seamless customer support 24/7. Count on us as your partner Top Call Center in Lahore to take the load off your in-house team. Let the team at our Call Center Agency manage your complete customer service and support operations.

Let's Outsource Customer Support

Want To Outsource Customer Support?
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    News & Insights

    Get to know more about the latest trends and updates in the digital world.

    Priority Support

    Flexible design and development support for your website or webstore – whenever you need.



    Our UI/UX experts will work with you to understand your company ethos and craft your brand’s identity.



    We specialize in managing & optimizing PPC campaigns for our clients, to get the best return on ad spend.


    Paid Social Media

    We focus on your business goals, creating and managing your social yield to give you an active presence.


    30,000 – 80,000
    2nd Floor, Building # 38, next to Papa John's Pizza, Sector Z DHA Phase 3, Lahore, Punjab 54000 +92 300 800 2094 [email protected]
    Lahore , Lahore
    54000 Pakistan