CRM and E-Commerce have emerged as the most empowering pair of 2019, without any doubt. To attract new customers and to retain the potential ones, aka the old gems, a big chunk of effort is put in them.
The reality of today and tomorrow; E-Commerce stores are dependent on CRM solutions. Striving to reach new customers, knowing their preferences, and providing to their demands is what an E-Store proposes for, and that’s accurately where a CRM jumps in to support. In another world, they’re the power puff girls, saving you from the monsters of the Digital Marketing world. However, there are tons of CRM solutions available in the market because of which decision making is challenging. To help you out, we’ve listed down some of the best CRM solution providers to choose from for your E-Commerce Store.
Salesforce, one of the world’s biggest CRM solution providers, offers efficient, yet out-of-the-box solutions, which are tailored to serve small and medium-sized businesses. This in-demand solution provides businesses a bird-eye view of the customers’ relationship history, with you, in the shape of graphs and visual dashboards.
Moreover, if your E-Store grows, you can efficiently move to Salesforce’s Sales Cloud CRM. The CRM plans start from as low as $25/month per user, along with several other choices that provide to your E-Store’s functionality. The deployment selections include; Cloud, SaaS, Web, and Mobile support for both; IOS and Android.
Microsoft Dynamics 365
Microsoft Dynamics 365, formerly known as Microsoft Dynamics CRM allows you to leverage your predictive intelligence, by providing you valuable insight into your customer service, finances, sales, marketing, and many more aspects which a business needs to keep a check on.
An E-Commerce store falls into solutions for the sales category, giving you plans which can be implemented on a unified platform. Microsoft Dynamics 365 provides you a 360-degree view of your customer’s journey across all points on your E-Store. The best of all, it supports business from every industry, so wait no more and get on board with Microsoft.
Ever heard about a CRM E-Commerce solution that works free for individual sales representatives? HubSpot is the one! It is a simple solution to keep your customers in a single easy-to-access database.
However, if you’re looking for something big, HubSpot Sales pro starting from $50/month can help you out. It has a lot more functionalities to offer. With HubSpot’s CRM solutions, you can quickly turn your monotonous emails into customized templates, which are a great help to an E-Stores Email Marketing campaign. That’s a massive package, so is it your next prominent pick for your E-Commerce store?
SAP has a lot to offer you. Whether you’re a small business or a large enterprise online, struggling to get leads. To let you understand your customers more, the SAP Hybris Cloud will work the best. It provides you with detailed predictive analysis in a very sophisticated way.
Moreover, the CRM solutions by SAP can be accessed from; iPhones, iPads, Android devices, and on top of all, even an Apple Watch.
Found the Best CRM Solution for your E-Commerce Store?
Though this may sound a bit cliché, it is quite uncertain that you will pick the most competent CRM solution. One CRM solution provides one of your functionality, but it might come with unnecessary functions too. Likewise, it’s very hard to find one that is fully tailored to provide your business with the best CRM solution. Since you’re the one who knows your business in and out, and you’re confused about choosing one CRM solution provider over others, hire some professional Digital Marketing Consultants from a Digital Marketing Agency, to make a final, yet the best choice.